Volunteer at NYU Langone Hospital ¾ Brooklyn

Qualifications/Skills Required:
- Require minimal supervision
- Possess interpersonal skills to deal with a variety of people and situations
- Be able to work independently but seek guidance when required
- Use communication and follow-up skills to ensure patient and staff needs are met
- Use critical thinking skills
- Compassion and empathy
Additional skills desired but NOT required:
- Experience in healthcare settings/assisting patients
- Fluent in a language other than English
- Experience working with a geriatric population
- Experience working in customer service settings
Tasks Performed:
- Visit with patients and families and maintain contact throughout the patient stay
- Obtain comfort items such as pillows and blankets
- Assist patients in understanding the unit process and flow as well as orient with Welcome Books
- Orient patients to MyChart and inform them of programs such as Virtual Urgent care and the ability to make an appointment etc.
- Support patients and families in getting acclimated with the MyChart
- Review instructional materials with patients/families using the MyChart application
- Round to provide technical support and additional guidance and information on the MyChart application, as needed
- Troubleshoot when families have challenges with the functionality of the application, engaging IT or appropriate staff to address questions outside of the volunteer's scope if needed
- Ensure patients have their belongings at the time of discharge and or admission
- Contact Primary Nurse if a fall risk patient needs help( fall risk patients are identified by a yellow fall risk bracelet)
- Socialize and regularly touch base with patients by offering entertainment items such as newspapers, cards, coloring books, puzzles, etc.
- Act as liaison for patients' visitors by giving non-clinical status updates
Physical/Emotional Demands:
- Stand for long periods of time
- Walk throughout the hospital
- Work in an environment that is fast-paced and chaotic
- Understand the emotional needs of patients and their families
Hours/Time Commitment:
- Current volunteer assignments are in four-hour shifts between 8am-10pm
- Volunteers Shift - Minimum once a week, 4hour shifts
- Minimum Commitment - 9 months
Training Provided:
- Department orientation, training, and tour provided, approximately 1.5hrs.

Qualifications/Skills Required:
- Require minimal supervision
- Possess interpersonal skills to deal with a variety of people and situations
- Be able to work independently but seek guidance when required
- Use communication and follow-up skills to ensure patient and staff needs are met
- Use critical thinking skills
- Compassion and empathy
Additional skills desired but NOT required:
- Experience in healthcare settings/assisting patients
- Fluent in a language other than English
- Experience working with a geriatric population
- Experience working in customer service settings
Tasks Performed:
- Visit with patients and families and maintain contact throughout the patient stay
- Obtain comfort items such as pillows and blankets
- Assist patients in understanding the unit process and flow as well as orient with Welcome Books
- Orient patients to MyChart and inform them of programs such as Virtual Urgent care and the ability to make an appointment etc.
- Support patients and families in getting acclimated with the MyChart
- Review instructional materials with patients/families using the MyChart application
- Round to provide technical support and additional guidance and information on the MyChart application, as needed
- Troubleshoot when families have challenges with the functionality of the application, engaging IT or appropriate staff to address questions outside of the volunteer's scope if needed
- Ensure patients have their belongings at the time of discharge and or admission
- Contact Primary Nurse if a fall risk patient needs help( fall risk patients are identified by a yellow fall risk bracelet)
- Socialize and regularly touch base with patients by offering entertainment items such as newspapers, cards, coloring books, puzzles, etc.
- Act as liaison for patients' visitors by giving non-clinical status updates
Physical/Emotional Demands:
- Stand for long periods of time
- Walk throughout the hospital
- Work in an environment that is fast-paced and chaotic
- Understand the emotional needs of patients and their families
Hours/Time Commitment:
- Current volunteer assignments are in four-hour shifts between 8am-10pm
- Volunteers Shift - Minimum once a week, 4hour shifts
- Minimum Commitment - 9 months
Training Provided:
- Department orientation, training, and tour provided, approximately 1.5hrs.

Qualifications/Skills Required:
- Dogs must pass behavioral screening tests and be registered with the New York Therapy Animals, Good Dog Foundation, Bide-a-Wee
- The pet handler must have highly developed dog training and handling skills. He/she must exhibit a strong bond with his/her dog, as well as an understanding of basic animal behavior.
- Must be able to carry out volunteer assignments independently
- Be friendly, courteous, and able to relate to all patients who may be under stress
- Genuine interest in people and a desire to help families
- Sensitivity to the need of others-patients, families, staff, and other volunteers
- Willingness to follow hospital regulations, accept supervision, accept the limitations of a volunteer's role and be flexible and adaptable
Tasks Performed:
- Understand and exceed customer expectations
- Keep and maintain healthy dogs for use in the program
- Ensure dogs are physically and mentally sound and maintain registrations with specified pet handler organization
- Ensure dog receives veterinary care and maintains medical records
- Grooms dog within 24 hours of visit to the hospital
- Reports to the designated area upon arrival
- Provide bedside visits, group visits, both inpatient and outpatient, adults and pediatrics
- Pet therapy teams may participate in-hospital events, celebrations, and various community outreach events. Pet therapy teams may also be asked to appear at media events in support of NYULB's mission, Vision, and goals.
Physical/Emotional Demands:
- Pet Therapy volunteers must be able to control their dogs in any situation.
- Pet therapy activities may include climbing stairs, repetitive movements, lifting goods, and or carrying supplies in a tote bag.
Hours/Time Commitment:
- 1x a week for 1 hour, minimum 6 months, or as stated by the handlers registering/certifying organization.
Training Provided:
- Animal handlers are assigned a contact person for the area they will be volunteering in. The point person will supervise the handlers for the 1st two months of their volunteer role. A supervisor will stay with volunteers and invite patients.

Position Overview: Reiki Practitioners working with the department of integrative health will be performing Reiki session on individuals to promote their wellbeing. Reiki sessions are provided both in chairs and on Reiki tables and can be shared individually and in group sessions.
Department Functions: Integrative Health offers a wide array of modalities to enhance the care our patients and staff members receive at our institution.  
Qualifications/Skills Required:
- Usui Reiki Master
- Energy Medicine Practitioner
Tasks Performed:
- Sharing the practice of Reiki with Staff Members both individually and in group sessions.
- Co-facilitating with Integrative health staff members to teach Reiki trainings and workshops.
- Working with departmental staff to set up, and provide Reiki treatments for both group settings called "Reiki Circles" on pre-determined units with the permission of the Nurse Managers.
- Provide individual sessions with staff members
- Float on units and provide Reiki to interested and available staff
- Assist with teaching classes, trainings and online courses
- Attend wellness fairs and wellness activities in the hospital
Physical/Emotional Demands:
- No touch required
- Reiki practitioners are trained to cope with emotional aspects of treatments
Hours/Time Commitment:
- 6-12 hours a week

Department Functions: The department of Integrative Health focuses on ensuring the wellbeing of our staff and patients through the utilization of evidence informed integrative health modalities, tools and techniques. Focusing directly on the wellbeing of our Nurses while on-the-job is priority for our department.
Qualifications/Skills Required:
- Require minimal supervision
- Be able to work independently but seek guidance when required
- Possess strong interpersonal skills to deal with a variety of people and situations
- Possess strong communication skills, comfort engaging and interacting with nursing staff members in high-paced, energetic atmospheres
- Possess interest in integrative health and wellness
- Be willing to learn and teach integrative health tools to promote self-care wellness activities
- Possess values of compassion and empathy
Tasks Performed:
- Proactive rounds on participating units to share integrative health wellness materials, specifically gratitude exercises, and techniques
- Demonstrate Integrative Health techniques to individual or group staff members
- Ask basic non-clinical questions to staff to identify interest and understanding of techniques
- Assess if staff have time to engage in gratitude exercises and share educational materials if interest is identified
- Update resource inventory sheet and re-stock supply cart
- Enter results in Qualtrics via QR code input
Physical/Emotional Demands:
- Walk throughout the hospital
- Talk to staff members/Nurses
- Understand emotional needs of staff members
Hours/Time Commitment:
- Assignments are in four-hour shifts- between 9-9pm/ Monday- Sunday
- Volunteer shift- 4 hours, minimum once a week
Training Provided:
- Unit orientation and training using surveying tools provided.
Dress Code:
- Business Casual. Please refer to Volunteer Handbook.

Qualifications/Skills Required:
- Require minimal supervision
- Possess interpersonal skills to deal with a variety of people and situations
- Be able to work independently but seek guidance when required
- Use communication and follow-up skills to ensure patient and staff needs are met
- Use critical thinking skills
- Compassion and empathy
Additional skills desired but NOT required:
- Experience in healthcare settings/assisting patients
- Fluent in a language other than English
- Experience working with a geriatric population
- Experience working in customer service settings
Tasks Performed:
- Visit with patients and families and maintain contact throughout the patient stay
- Obtain comfort items such as pillows and blankets
- Assist patients in understanding the unit process and flow as well as orient with Welcome Books
- Introduce patients to MyWall, highlighting its features such as access to patient education materials, meal ordering, entertainment apps including TV, ability to make and receive calls, and access to interpretation services
- Orient patients to MyChart and inform them of programs such as Virtual Urgent care and the ability to make an appointment etc.
- Support patients and families in getting acclimated with the MyChart
- Review instructional materials with patients/families using the MyChart application
- Round to provide technical support and additional guidance and information on the MyChart application, as needed
- Troubleshoot when families have challenges with the functionality of the application, engaging IT or appropriate staff to address questions outside of the volunteer's scope if needed
- Ensure patients have their belongings at the time of discharge and or admission
- Contact Primary Nurse if a fall risk patient needs help (fall risk patients are identified by a yellow fall risk bracelet)
- Socialize and regularly touch base with patients by offering entertainment items such as newspapers, cards, coloring books, puzzles, etc.
- Act as liaison for patients' visitors by giving non-clinical status updates
Physical/Emotional Demands:
- Stand for long periods of time
- Walk throughout the hospital
- Work in an environment that is fast-paced and chaotic
- Understand the emotional needs of patients and their families
Hours/Time Commitment:
- Current volunteer assignments are in four-hour shifts between 8am-10pm
- Volunteers Shift - Minimum once a week, 4hour shifts/
- Minimum Commitment - 9 months
Training Provided:
- Department orientation, training, and tour provided, approximately 1.5hrs.

Qualifications/Skills Required:
- Require minimal supervision
- Possess interpersonal skills to deal with a variety of people and situations
- Be able to work independently but seek guidance when required
- Use communication and follow-up skills to ensure patient and staff needs are met
- Use critical thinking skills
- Compassion and empathy
Additional skills desired but NOT required:
- Experience in healthcare settings/assisting patients
- Fluent in a language other than English
- Experience working with children
- Experience working in customer service settings
Tasks Performed:
- Conduct outreach in the health centers for 4 hours once a week
- Communicate with caregivers as they wait for their child's appointment about ways to support their child's learning.
- Engage with families and children in waiting rooms
- Distribute program materials, model positive parent-child interactions, and praise caregivers for positive caregiver-child interactions.
- Modeling Vroom Activities that can be done in a waiting space
- Share brochures about brain development and the importance of literacy
- When appropriate, lead read-aloud in the waiting room to children in a designated area
Physical/Emotional Demands:
- Stand for long periods of time
- Walk throughout the Clinic
- Work in an environment that is fast-paced and chaotic
- Understand the emotional needs of patients and their families
Hours/Time Commitment:
- Current volunteer assignments are in four-hour shifts between 8am-10pm
- Volunteers Shift - Minimum once a week, 4 hour shifts.
- Minimum Commitment - 9 months
Training Provided:
- Department orientation, training, and tour provided, approximately 1.5hrs.